During the donation payout application period in October (after October 9, 2020 (Fri) 19:00 ~ October 12, 2020 (Mon) 10:00 AM before), overseas IP access was not available due to emergency maintenance of overseas servers.
We truly apologize for the inconvenience caused by the lack of access to overseas IP due to the emergency maintenance of overseas servers, and we will work diligently to stabilize our servers as soon as possible so that this does not happen in the future.
For streamers who have not been able to apply for donation payout during the payout period due to this phenomenon of not being able to access overseas IP, please leave an inquiry at Toonation Customer Service by October 21, 2020, to help them apply for donation payout.
[Submit a request]
https://help.toon.at/hc/en/requests/new
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