Good day, this is Toonation.
Please note that our office and customer service will be closed for a long weekend holiday. Please see the details below.
Closed date: 4/30/2020, 5/1/2020 and 5/4/2020
Reason: Closed for Buddha’s Birthday on April 30 / Labor day on May 1 / Holidays interspersed with workdays on May 4
Off duty: General inquiries, contract-related, and cash-related tasks
* Donation function and every widget function are normally available.
* All inquiries and consultations that are suspended on the holidays will be processed sequentially from May 6, Wednesday.
* Approval processing for donation settlement registration is unavailable during the holiday, but registration processing is available.
(Regardless of whether donation settlement is registered or not, the donation function can be used immediately after joining the Toonation.)
* Inquiries about purchasing cash due to charging errors during the holiday will be processed every other day, and other inquiries excluding charging inquiries will be processed sequentially after the holidays.
(Please fill out the form and contact us. Please note that you can’t process it as unauthenticated if you don’t provide your phone number.)