First, we apologize for the inconvenience of our service.
Since last weekend (02/09/19), our server has blocked all the access coming from outside of Korea due to multiple DDoS attacks and IDC.
For user’s convenience, we have requested our server management company to unblock the users from outside of Korea, but IDC’s protocol requires the server to be blocked for least 14 days from the attacked date.
We apologize for this inconvenience and hoping our users to understand the situation. We will return the server to normal stage as soon as possible.
So, for the users who wants to use our Toonation service must connect Toonation through VPN.
Again, we are very sorry about this inconvenience.
++ As for the withdraw request, normally request must be done at least 10 days prior, but due to foreign country connection interference problem, we will help you request withdraw through our customer center (help center) for this month’s withdraw request.
But the withdraw request must be done before 02-20-2019 for process. Please note that, the requests that are done after 02-20-2019 will not be subject to withdraw for this month.