Good day, this is Toonation.
First and foremost, we want to thank you for your love and support for karaoke donations which were released on December 22, 2020. There is some information regarding the karaoke donation that will be notified here.
Since the launch of the karaoke donations, many members have sent various opinions regarding karaoke donation, and among them, there have been opinions that it is somewhat inconvenient to use karaoke coupons when karaoke donations are skipped by the streamers.
Therefore, we had a discussion with KeumYoung and after our regular patch date which is on January 7, 2021 (Thu), the karaoke coupon will not be used if it is skipped.
(Ex)
[Before the patch]
- If karaoke donations are skipped: Toonation cash + karaoke coupons are used, and the streamer can replay via remote control
[After the patch]
- If karaoke donations are skipped: Toonation cash is used, karaoke coupon is returned, and the streamer cannot replay via remote control
In the future, we will continue to make efforts to listen to all of our users’ concerns and opinions and constantly strive to provide the best service.
Thank you.